Interest rate negotiations
For those “DIY” interest rate negotiations here are a few things too keep in mind to help negotiate the best possible rate:-
Speak to a real person: When negotiating your home loan rate, it's always best to speak to a real person on the home loan team. This way, you can have a conversation to get a better understanding of what rates are available to you and what you need to do to get the best rate. Don’t be afraid to call your bank and take the time to chat with them when you have 20-30 minutes to spare.
Check the advertised rates for all banks, www.bizloan.co.nz/tool-kit . Knowledge is power, this way you can compare and see if there are better rates available at other banks and use this in your negotiations.
Understand your position, what does your credit score look like, do you meet current debt servicing guidelines, what is your loan to property value percentage. You can access all this information in our tool kit bizloan.co.nz/toolkit to do some homework so you can make that call with confidence.
Clearly state your intentions: When you get through to a human, start the phone call by stating your intentions. For example, you could say, "I'm calling to re-fix my mortgage. Who do I need to speak with to secure the best possible rate?"
Sell yourself and be candid: Once you are speaking to someone, ask them what their absolute best possible rate is. If you want to negotiate for more, share your positive points, such as being a loyal customer, having good equity in your home, always making your mortgage payments on time, family and business connections etc. Don’t expect the bank to have this wider knowledge in front of them, the more desirable you present the more likely a better outcome. It is more productive for Banks to retain good quality existing customers, than replace you for a new one.
Be weary of advisors reluctant to renegotiate with your bank or a new one on your behalf, are they doing the right thing by you or trying to protect their income earnt and or income trails.
Whatever you do, don't just take the first rate offered to you. If you ask a few times and walk away without a discount, at least you can take comfort of giving it a fair shot..